Creating a Coaching Culture   

Here is the table of contents from the book:

 Chapter 

                        Topic                          

 Page 

Table of Contents

i

Acknowledgement

v

Preface and Purpose

vii

Introduction

xi
One

A Coaching Culture

1

Why do it?

1
What is a coaching culture?
2
The Primary Ingredient
4
Two
The Essential Elements of Coaching
6
The Roles in Coaching
6
    Coach
6
    Recipient
8
    Sponsor
8
The Dimensions of Coaching
9
    Function: Purpose Centered and Potential Centered
9
    Focus: Effectiveness and Efficiency
13
    Determining the Coaching Agenda
14
    Form: Formal and Informal
20
Summary
21
Three
The Nature of Performance
23
The Effectiveness Factors
25
    Purpose
26
    Competencies
28
    Commitment
31
    Alignment
33
The Efficiency Factors
35
    Speed
36
    Quality
37
     Economy
38
Summary
38
Four
Performance Coaching
42
A Performance Coaching Model
42
    Performance Potential Model
44
    Coaching Effort Model
46
    Performance Coaching Model
46
Coaching to Build Commitment
50
    The Foundations of Commitment
51
Coaching to Expand Competencies
58
    A Competency Cultivation Partnership
59
    The Competency Cultivation Cycle
60
Coaching to Promote Alignment
75
    Purpose
76
    Resources
75
     Functional Systems, Processes and Procedures
77
    Structures
77
    Style
78
Summary
79
Five
Commitment: From Concept to Reality
81
Creating a Commitment Enabling Environment
82
The Attributes of an Environment that Encourages Commitment
82
    Self Expression
83
    Mutual Trust
84
          Personal Trustworthiness
85
    Integrity
87
    Positive Regard for Others
87
    Mastery
89
    Enlightened Self Interest
90
    Make Commitments and Expect Others to Make Commitments
91
    Individual Responsibility for the Success of the Business
92
    Using the Concept of Peak Performance
94
Expanding the Zone of Peak Performance
96
Summary
99
Six
Working with Competencies
100
Competency Categories
100
Organizational Competencies
101
Individual Competencies
106
Career Development Model
107
Summary
115
Seven
The Attributes of a Good Coach
117
The Sixteen Cs of Coaching
119
Craving
119
Character
120
Capability
120
Competence
121
Commitment
121
Consistency and Constancy
122
Credibility
123
Charisma
124
Chemistry
125
Concern
126
Confrontation
127
Constructive
129
Communication
129
Career-oriended
130
Change-focused
131
Index
133
List of Models
136